Discrimination toolkit: Case studies

Case studies gathered from our dip sampling of race discrimination complaint and conduct cases during August 2022 to March 2024.

We reviewed cases from a broad range of subject areas. Case handlers that attended the IOPC discrimination complaint handling workshops indicated they would benefit from examples based on a varied range of cases involving race discrimination such as those reflecting poor levels of service.

This is part of the IOPC's discrimination toolkit. Scroll down to 'Related publications' for links to the other items in the toolkit.