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Derbyshire Constabulary

Read all the information we hold on each police force in England and Wales. This includes details about our investigations, news releases and anonymised summaries and recommendations. You can filter the information by date, type or area of interest.

We also publish performance data for each force. This sets out how they handle and resolve complaints.

Police complaints information bulletins

Each quarter, we collect data from forces about how they handle complaints. We use this to produce information bulletins. These set out performance against a number of measures. They compare each force’s data with their most similar force group average and with the overall results for all forces (national).

Police forces are invited to provide commentary on their performance bulletins. This commentary might explain why their figures differ from their most similar force group average, and what they are doing to improve the way they handle complaints. Where forces provide this commentary, we publish it alongside our bulletin.

What the bulletins report on

Our quarterly bulletins contain information about complaints defined under the Police Reform Act (PRA) 2002, as amended by the Police and Crime Act 2017. They provide the following data for each force:

  • complaints and allegations logged – average time the force takes to contact complainant and to log complaints
  • allegations logged – what the complaints are about and the situational context of complaints
  • how complaints and allegations have been handled
  • complaint cases finalised – average time the force takes to finalise complaint cases
  • allegations finalised – average time the force takes to finalise allegations
  • allegations decisions
  • investigations – average number of days to finalise allegations by investigation
  • reviews to the local policing body (LPB) for the force and to the IOPC
  • reviews completed – average number of days the LPB and the IOPC take to complete reviews
  • decisions on reviews – decisions made by the LPB and the IOPC
  • actions following complaints (for complaints handled outside of Schedule 3 of the PRA)
  • actions following complaints (for complaints handled under Schedule 3 of the PRA)
Read the latest bulletins

The latest bulletins contain information about complaints made from 1 February 2020 and handled under the Police Reform Act 2002, as amended by the Police and Crime Act 2017.

Performance data – Quarter 4 2020/21 bulletin

Following the production of the Quarter 4 2020/21 police complaint information bulletins, changes were made to the calculations used to report reviews handled by local policing bodies (LPB). 2020/21 figures on reviews handled by LPBs are presented in our addendum

Police forces continue to handle complaints made before 1 February 2020. These bulletins contain data about those complaints, which are handled under the Police Reform Act 2002, as amended by the Police Reform and Social Responsibility Act 2011.

Performance data – Quarter 4 2020/21 bulletin (not yet available)

Performance data – Quarter 4 2019/20 bulletin

Previous bulletins are available on our National Archive website.

Further information

Each year, we publish statistics about the complaints that forces have recorded. We also produce quarterly performance data for all police forces in England and Wales.

Counting rules and calculations – sets out how the data reported against in our police complaints information bulletins and annual police complaints statistics report is calculated. The counting rules and calculations in this document are consistent with our Guidance on capturing data about police complaints.

Guidance on capturing data about police complaints – provides guidance on logging complaints and definitions for a range of terms used in relation to police complaints. It applies to complaints as defined under the Police Reform Act 2002, as amended by the Policing and Crime Act 2017.

Glossary – a full list of definitions used in the police complaints bulletins and the annual police complaints statistics.

List of most similar force groups – a list of the most similar groups of police forces that we collect data from. The average results for these groups are used in our police complaints information bulletins. Please refer to the glossary for more information about most similar force averages.

If you have any queries about our police complaints statistics, please email us.

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